Legal
Cancellation Policy
We know plans change. This is how cancellations and changes work.
Cancelling a booking
- More than 48 hours before the start time: full refund
- Between 24 and 48 hours before the start time: 50% of the charter price is refunded
- Less than 24 hours before the start time, or no-show: no refund
Changing the date or time
You can ask to move your booking to another date or time, subject to availability. Changes requested less than 24 hours before the start time are treated as a cancellation.
Weather and safety
If the coast guard or the captain cancels the trip because of weather or sea conditions, you can reschedule at no extra cost.
Late arrival
The charter starts at the confirmed time. If you arrive late, the charter still ends at the confirmed time.
Extras
Catering, decoration and other extras ordered from third parties may not be refundable once they have been prepared.
How to cancel
Send us a message on WhatsApp or through the Contact page with your name and booking date.